Diane E. McDowell

You know what to do.
You just can't always access it when it counts.

Clarity. Perspective. Curiosity. Judgment. Your voice.

What we can reach changes with the conditions around us.

YOU'VE HAD THIS HAPPEN.

You leave a conversation.

Ten minutes later, you know exactly what you wish you'd said.

The words are clear now.

Your perspective is back.

Something that was difficult to reach during the conversation suddenly feels obvious.

But you didn't learn those words afterward.

You didn't suddenly become better at communicating.

They became available afterward.

Which raises a different question:


Where were those words during the conversation?


THE SAME PERSON.

A DIFFERENT ROOM.

Someone can be patient in one relationship...

and struggle to reach that same patience in another.

Clear and confident in one meeting...

then start editing what they're about to say in the next.

Thoughtful and curious with one person...

then find those same qualities harder to reach with someone else.

Same person.

Different conditions.

Different access.

That raises another question:


What changes what we can reach in ourselves?


YOU CAN WATCH IT HAPPEN.

Your sentences get shorter.

Or longer.

You start explaining something that wasn't questioned.

You agree before you've finished thinking.

You apologize when you weren't planning to.

You start a sentence...

then say, “Never mind.”

Your attention moves away from what you wanted to say...

and toward how the other person is responding.

Sometimes you can feel yourself adjusting while the conversation is still happening.

And something that was available a few moments earlier...

has become harder to reach.

A DIFFERENT WAY TO SEE IT.

I remember asking a surgeon what would happen if she had to operate while everything around her became chaotic.

Alarms going off.

People talking over each other.

Equipment not working properly.

Nothing happening the way it normally did.

She told me she could still do the surgery.

She would still know what to do.

It would just be much more difficult under those conditions.

And that's the distinction I had been looking at.

The capacity was still there.

What changed was how readily she could reach and use it under those conditions.

What if the same is true of clarity, patience, perspective, or words that become harder to reach in certain moments?

Diane E. McDowell at her desk, looking out the window

PEOPLE DON'T BECOME SOMEONE ELSE.

THEY LOSE ACCESS TO THEMSELVES.


The qualities we rely on aren't equally available in every moment, every relationship, or every room.

Something can be easy to reach in one conversation...

and surprisingly difficult to reach in another.

Then the conversation ends.

And it comes back.

The capacity was there.

What changed was what you could reach.

So instead of asking:

“Why did I become that version of myself?”

I started asking:

“What happened to my access?”


The same shelf of books labeled Clarity, Curiosity, Perspective, Judgment, and Your Voice — within easy reach on the left, and out of reach on the right.
Two stacked views of the same bookshelf holding books labeled Clarity, Curiosity, Perspective, Judgment, and Your Voice — reached easily in the top view, out of reach in the bottom view.

Takes 3 minutes.

Reveals the pattern driving

this underneath your relationships.

THE ACCESS FRAMEWORK™

We can have a capacity without having equal access to it in every moment.

The Access Framework explores what changes what becomes available to us—and what we can learn by noticing those changes more accurately.